VOCUEContact us
Include the app name, device model, operating system version, steps to reproduce the issue, and any relevant screenshots. Please do not send passwords, full payment card numbers, or other unnecessary sensitive information.
Product questions, technical issues, subscriptions, and general enquiries.
Using VOCUE
Our step-by-step guide covers AI Follow recording, Smart Retakes, full-screen prompting, and floating prompting.
Common questions
How do I cancel a subscription?
Subscriptions are managed by the store where you purchased them. Open your Apple App Store or Google Play account subscription settings, choose the product, and cancel. Deleting the app does not cancel a subscription.
How do I restore a purchase?
Sign in to the same app store account used for the purchase, then choose Restore Purchases in the app’s subscription or settings screen. If your purchase is still missing, contact us with the store name and non-sensitive order details.
Where are my recordings saved?
Videos and media are normally stored on your device or in your system photo library. Back up important content before clearing app data, changing devices, or updating your operating system.
How do I delete my account?
In the app, go to Settings → Account → Delete Account, or follow our account deletion instructions.
Company information
Chengdu Rongyishuo Technology Co., Ltd.
Website: vocueapp.com